Introduction
When running a business in Canada, staying compliant with tax regulations is essential. Whether you need help with GST/HST, payroll deductions, or corporate taxes, reaching the Revenue Canada business contact number—also known as CRA (Canada Revenue Agency) Business Enquiries—is crucial.
In this detailed guide, you’ll learn how to find the right number, the best times to call, alternative support options, and answers to common questions. Let’s get started.
Understanding the Revenue Canada Business Contact Number
The Revenue Canada business contact number is your primary channel for reaching CRA agents trained to assist business owners. You can get help with:
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GST/HST registration and reporting
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Payroll deductions
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Corporation income tax
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Import/export accounts
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General business tax obligations
A direct connection can save hours of searching and ensure you stay compliant with Canadian law.
How to Reach the Revenue Canada Business Contact Number
The main Revenue Canada business contact number for business-related inquiries is:
Phone: 1-800-959-5525
Hours of operation: Monday to Friday, 9 a.m. to 6 p.m. (local time)
When calling, always have your Business Number (BN) ready. It helps the CRA verify your identity and speeds up the process.
Important Tips for Calling CRA Business Support
Prepare Your Information:
Before dialing, gather documents such as recent tax returns, payroll records, and your business number.
Avoid Peak Times:
The best time to call is early morning or late afternoon, especially mid-week. Mondays and post-holiday periods tend to be the busiest.
Use the Automated Services:
CRA’s phone lines offer automated services outside working hours. You can access basic account information without waiting for an agent.
Other Ways to Contact Revenue Canada for Business Inquiries
Besides calling, CRA offers multiple contact methods to assist business owners.
Online Services
The CRA’s My Business Account portal provides secure online access to your business tax information. You can:
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Submit documents
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View account balances
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Manage direct deposit
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File returns
Visit CRA My Business Account to register or log in.
If you prefer traditional communication, you can send documents or inquiries to your regional CRA tax centre. Addresses are available on the CRA contact page.
In-Person Appointments
CRA also offers limited in-person services. You must schedule an appointment ahead through your online account or by phone.
Common Issues Solved Through Revenue Canada Business Contact Number
Using the Revenue Canada business contact number, you can get real-time help with:
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Registering for a new Business Number (BN)
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Understanding payroll deduction requirements
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Fixing GST/HST filing errors
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Making corporate income tax payments
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Clarifying audit notices or reviews
Having a direct conversation ensures you receive accurate and customized advice.
What to Do if You Can’t Reach the CRA
Sometimes, reaching an agent can be frustrating. If the line is busy or you face long wait times, consider these alternatives:
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Use the Callback Option: CRA often offers a callback service during busy periods.
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Ask a Representative: Accountants and tax advisors can contact CRA on your behalf with proper authorization.
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Use the CRA Chatbot: Available for basic inquiries on the CRA website.
Persistent issues can also be raised via a service complaint using the CRA Service Feedback page.
Why It’s Important to Keep in Touch with CRA
Regular communication with the CRA helps you:
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Stay updated with regulatory changes
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Resolve tax issues before they escalate
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Access credits, grants, and subsidies
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Keep your business in good standing
Being proactive can also prevent unnecessary penalties or audits.
FAQs About Revenue Canada Business Contact Number
What is the Revenue Canada business contact number?
The main Revenue Canada business contact number is 1-800-959-5525, dedicated to business-related inquiries.
What information do I need before calling CRA Business Enquiries?
You need your Business Number (BN), tax documents, and sometimes a PIN if you registered for enhanced security.
Can I call CRA about personal taxes on the business contact number?
No, for personal tax inquiries, call CRA’s individual enquiries line at 1-800-959-8281.
How long does it take to reach a CRA agent?
Wait times vary. Early mornings (before 10 a.m.) and mid-week are typically faster, while Mondays and after holidays are busiest.
Is there a separate number for CRA business payments?
Payments are usually managed online or via your financial institution, but you can call 1-800-959-5525 for questions related to business payments.
Running a business comes with many responsibilities, and taxes are a big part of that. Knowing the Revenue Canada business contact number and the right ways to connect with CRA can save you valuable time and money.
Whenever in doubt, don’t hesitate to reach out. Keeping communication open with the CRA ensures your business remains compliant and stress-free.
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